Most Important Design Stages of a SaaS Application

Arjit Kaur Arora
5 min readFeb 16, 2023

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The use of software as a service, or SaaS, is growing as more people utilize online platforms for business, communication, and leisure. SaaS suppliers are available for practically every project type and business objective. Ultimately, demand will continue to be driven by need despite the abundance of SaaS suppliers. After all, technology is continually developing, and new technology is accompanied by new user wants.

A SaaS-based Mockup — Designed in Figma

Depending on the team you have working on it, designing a SaaS application might take anywhere from two months to a year or more. There are many additional crucial milestones along the route, starting even before technical development starts, even while the development timetable may appear to be focused on the actual launch, the aim of getting the SaaS out to the intended audience.

The key phases of creating a SaaS application are listed below.

Research and Analysis

The most crucial initial step in developing any SaaS application or product is to decide whether it even has to be produced in the first place. For instance, is it really the optimum time to create that specific software if there isn’t a clear demand to fill it? Even if there is a demand, is it great enough to support the investment of time and money in the application’s development and guarantee its success? After taking all of that into account, how about the competition? Are there several alternative SaaS services that currently meet the need?

On the other side, determining user wants may help SaaS development proceed in the most helpful way, giving the program a ready user base once it is released.

Prior to starting the design process, market research is conducted to identify problems that require solutions. This necessitates not just extensive study but also a keen understanding of the many procedures used in the virtual world. For instance, a marketing team must plan content so that it aligns with both advertising and email blasts. The SaaS apps that are most in demand are frequently tiny pieces of complex processes that strive to streamline and simplify duties.

Determine Your Target Users

The next stage is to identify your target market once you’ve established the demand for your proposed SaaS product. Working backward from need assessment to audience identification is very straightforward since, often, the need you see will originate from a certain set of people. The marketing team in the aforementioned example of marketing is a clear target audience for your SaaS product or service.

SaaS solutions typically target a single audience, with the application changing and growing as the demands of that audience change. However, you may also consider secondary audiences, such as specific people or businesses that could gain from your application.

Fixing the value that your SaaS will provide for your core and secondary audiences is a crucial aspect of this. This value may change depending on the aim, but keeping it top of mind from the start is essential to managing SaaS development in the most beneficial way.

It’s crucial to bring up the possibility of competition once more. Who are your rival companies? What distinguishes your possible SaaS application from theirs? How can you serve your clients more effectively than they can? What more value will you provide?

It’s crucial to be clear from the beginning since all of this will affect how any SaaS product or service is ultimately developed.

User-centric Designing

The specifics of creating a SaaS application vary depending on the particular project, but if I had to pick one piece of advice, it would be to always keep the user in mind, ALWAYS.

More than nearly any other component of the virtual world, the sustainability of a SaaS product hinges on a functional user interface. User-friendliness is a must in every way. Consider utilizing your application from their perspective while you design it. This is related to understanding your target audience and what their needs are. What role does it play in their regular workday? How does it address their concerns and offer answers to typical issues? What benefit does it provide for process streamlining?

After the first design iteration and during the first testing phase, one of the most crucial phases is the pursuit of this aim. Have a member of your primary target audience test out your application, if at all feasible. Get input, then make adjustments as needed. Keep in mind that the user is everything, thus your SaaS service or product must be designed with the user in mind.

Business strategy and branding

You’ve done your research, developed the application, and tested it to verify usability and functioning. The launch is almost here, but before, do you have your branding and business plan in place?

All products, services, and applications operate most effectively when used in cooperation with the larger organization that designed them. No SaaS application is an island; often, SaaS providers have a number of products that complement one another and should all be promoted as a single brand. Branding increases client loyalty and draws attention to the dependability of your items. For SaaS apps, simple branding may be better in order to not detract from the product itself, but even a simple logo design may assist to identify your application, making it distinctive, and setting it apart from your rivals.

Along with that, your entire business plan for the launch of the application can increase recognition and increase the likelihood that it will be successful. Big components of that are who you market to and how you market. Additionally, how you manage customer care is crucial in ensuring that you have happy customers who will use the following version of your SaaS program. This is especially true with inquiries or complaints that arise immediately after launch when there is nearly always some form of bug.

Takeaway

It’s not easy to create SaaS apps; in addition to the design of the product, there are additional phases to take into account to guarantee a successful launch and a long lifetime for your application, even as the tech industry and user needs are always changing.

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